AX / 03 · AI receptionist
Your business phone. Now it can think.
Astorre X Phone is an AI receptionist for the real calls to your business number. It answers at once, understands what the caller needs, answers from your approved business knowledge, does the work you allow it to do — and puts the caller through to a person, with a briefing, when it should.
Keep your number
Keep your number. Add the AI.
You do not replace the number your customers already know. Calls keep arriving where they always have — Astorre X Phone simply answers them.
•••47Your existing numberstays exactly as it is
Not the same as Astorre X Voice, which talks with visitors in the browser on your website. Astorre X Phone answers real telephone calls.
How it works
One call, handled end to end.
The caller explains once. Everything after that is either answered, done, or handed to the right person — and written down for you.
- The phone ringsOn your existing number, in or out of office hours.
- Answered at onceA natural voice, in the caller’s language — and it switches if they do.
- UnderstoodCallers can press a menu key or just talk. They can interrupt; it listens.
- HandledAnswers from approved knowledge. Books, reschedules or cancels where enabled. Takes a message or a callback request.
- Handed overYour colleague hears a briefing and accepts. If nobody can, the assistant comes back and helps.
- Written downTranscript, timeline and actions in your portal, and an e-mail to the right person.
What it does
A receptionist that does the work.
Conversation
- Natural AI voiceCalm, clear and quick to answer — not a recorded menu.
- Language detection and switchingRecognises the caller’s language among the ones you enable, and follows a switch mid-call.
- Real interruptionCallers can talk over it. It stops, listens and responds to what they actually said.
- Keypad menu, optionalConfigure a DTMF menu if you want one — callers may ignore it and speak.
- Silence handled gracefullyA quiet line gets a gentle prompt, not a dropped call.
Actions
- Bookings with real availabilityCreate, reschedule and cancel appointments where you enable it — confirmed by your calendar first.
- Callback requestsWho, which number, when suits them, and what it is about.
- Structured messagesNot a voicemail to listen back to — the message, already written down.
- Lead captureNew enquiries recorded with the details your team needs to follow up.
- E-mail notificationsThe right person hears about the right call, as it happens.
Routing & control
- Warm transfer with a briefingYour colleague hears who is calling and why, and accepts the call before it connects.
- Failed-transfer recoveryNo answer? The caller is never left hanging — message, callback, or more help.
- Opening and after-hours behaviourDifferent greetings, routing and actions inside and outside your hours.
- Locations, numbers, peopleMultiple locations and numbers, each configured on its own.
- Pause, failover, bypassWhere your telephone setup permits, send calls straight to your team at any moment.
Trust
It says what it knows. It never invents.
Your phone line is your reputation. Astorre X Phone is built so that the caller only hears what is true.
A booking is “booked” only when your calendar says so. Until then, it is a request — and the caller is told exactly that.
Phone portal
Every call, visible.
See who called, why, what was said, what the assistant did, who it tried to reach and what happened next. Shape how it behaves without calling anyone.
- Live calls
- History
- Transcripts & timeline
- AI actions
- Appointments
- Leads
- Callbacks
- Messages
- Persona
- Business knowledge
- People & routing
- Phone numbers
- Keypad menu
- Notifications
- Privacy
- Usage
- Analytics
- Export
Calls, transcripts, actions and settings are in the Phone portal. The free Astorre X app shows Phone when your company has it.
Pricing
Quarterly, and clear.
Astorre X Phone
Billed every 3 months · Equivalent to €199/month, billed quarterly
15-day free trial
- 15-day free trial
- Keep the business number your customers already know
- Telephone and carrier usage may be charged separately, depending on your connection and usage
- Product improvements included while your subscription is active
Questions
Before you connect your number.
Do I need a new phone number?
No. Your customers keep calling the number they already know. Astorre X Phone connects to it — by call forwarding from your current provider, a SIP or PBX connection, your own carrier, or by porting the number — depending on what your provider supports. If you want a new local number, that is possible too, but it is never required.
How is Astorre X Phone different from Astorre X Voice?
Astorre X Voice is spoken conversation in the browser, on your website. Astorre X Phone answers real telephone calls to your business number. Different channel, different product — you can have either, or both.
What happens when a caller wants a person?
Astorre X Phone makes a warm transfer: the person you chose hears a short briefing of who is calling and why, and accepts the call before it is put through. If nobody accepts, the caller is not dropped — the assistant comes back on the line and offers to take a message or arrange a callback.
Can it book appointments?
Where you enable bookings, it checks real availability and can create, reschedule or cancel appointments. It only tells the caller an appointment is booked once your calendar has confirmed it.
Will it make things up?
No. It answers from the business knowledge you approve. It does not invent prices, discounts, policies or bookings, and it never tells a caller something was done unless your business system confirmed it. When it does not know, it says so and offers a message, a callback or a person.
Which languages does it speak?
It recognises the caller’s language among the languages enabled for your business and can switch language during the call.
Can callers still use a phone menu?
Yes, if you want one. You can configure a keypad menu (DTMF) — and callers can ignore the buttons and simply say what they need.
What does it cost?
Astorre X Phone is €597 every 3 months — equivalent to €199 per month, billed quarterly — after a 15-day free trial. Telephone and carrier usage may be charged separately, depending on how your number is connected and how much it is used.
Can we pause it?
Yes. Where your telephone setup permits, you can pause the AI or bypass it so calls go straight to your team, and fail over to a person if something is wrong.
Where do we see the calls?
In the Phone portal: live and recent calls, every transcript and timeline, what the assistant did, appointments, leads, callbacks and messages, analytics and exports. The free Astorre X app shows Phone when your company has it.
Astorre X Phone
Answer the call that could become a customer — even when you can’t pick up.
Keep the number your customers know. Add a receptionist that answers when nobody at your business can, does the work it can, and hands over the rest with care.
€597 / 3 months · 15-day free trial
The family
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